Jump to the main text
Online in Alberta

Kananaskis Casino Notes Help

Help Lines Near Stoney Nakoda Resort

Checked October 12, 2026By the Highway 40 Desk

In Alberta, confidential gambling help costs nothing and can be reached 24/7 by phone, text or chat. This page lists where to reach it and the tools for setting limits before an evening at Stoney Nakoda Resort & Casino.

Where to reach help

  • To reach 211 Alberta, text INFO to 211, call 211 or open the online chat. Confidential and free of charge, it runs 24/7 and offers referrals for gambling support.
  • The Addiction Helpline of Recovery Alberta answers at 1-866-332-2322. Calls cost nothing, stay confidential and are answered 24/7, problem gambling included.
  • GameSense is AGLC's responsible gambling program, online at gamesenseab.ca. Across Alberta, each racing entertainment centre and casino keeps GameSense Advisors and an info centre on site.

Self-exclusion in Alberta

Enrolment in AGLC's Self-Exclusion Program happens only online, through selfexclusion.ca. What it covers is left to the person: online gaming under regulation, the casinos and racing entertainment centres of Alberta, or the two together. The length is six months, or else one, two or three years. It begins right away and holds until the term ends; early cancellation is not possible.

That last point shapes the choice of term, so the length is worth picking with care. Once enrolled, a person stays excluded until the chosen period ends. Covering both casinos and online gaming closes both routes at once. Self-exclusion also rules out Winner's Edge, Alberta's province-wide casino loyalty program, because people enrolled in self-exclusion cannot join it. The same applies at the resort's Winner's Edge kiosk.

Limits before the drive

Winner's Edge members can set limits before the evening begins. The GameSense My Activity and Budgeting Tools offer spend limits, time limits and alerts. They work at the Winner's Edge kiosk in any Alberta casino, including the resort, or in the member's online account. Membership requires being 18 or older.

Every day of the week, the casino's slots are open from 10 AM until 4 AM. Those are long hours, and the road back to Calgary, Canmore or Cochrane still lies ahead at the end of them. Setting a stopping time before leaving home is practical. Another general habit is useful too: fix a spending amount beforehand, and think of it as what the evening costs, never as losses to recover.

Questions

Is the Addiction Helpline free and confidential?

The Addiction Helpline of Recovery Alberta at 1-866-332-2322 is free and confidential. It is open 24/7 and covers problem gambling. 211 Alberta works on the same terms by phone, text or chat.

Can self-exclusion in Alberta be cancelled early?

No, an AGLC self-exclusion cannot be cancelled before its term ends. A term picked at selfexclusion.ca, whether six months or a span of one, two or three years, begins immediately and lasts to its final day.

Where to reach them